If your choices are grayed out, deselect the Use Default checkbox. In this case, it is possible to enable Desktop Notifications manually, simply follow the directions for your browser. Under Send Notifications, choose a notification option: Always Ask, Allow, or Block. If you don't get this pop-up window you have most probably declined it earlier. In Chrome and Firefox, this can easily be done by clicking on the lock icon next to the URL while on a page. Can seem to go from page to page within facebook. The Live Stream Notifier extension for Firefox shows you a notification, whenever a followed channel on Twitch, Hitbox, Ustream, Livestream, MLG.
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Once you have your first incoming chat/call your browser should ask you to allow Desktop Notifications and you can simply allow them to start receiving them for all future sessions. Firefox recently updated and Face Book looks wrong. You will still receive notifications regarding chats/ calls/messages the regular way in your LiveAgent panel whether or not you choose to receive Desktop Notifications. X-notifier Neo checks your webmail accounts and notifies the number of unread emails. Cant receive notifications on Firefox In your browser, click Turn on desktop notifications within the blue banner above your chats list. Desktop notifications notify you about an incoming chat, call, and on internal chat messages when you are not looking at the LiveAgent tab, therefore you can freely work in other browser tabs or even other applications and you'll get a visible notification on new chat/call/message.
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